All Done?Refund Policy
Effective 24 October 2026 · Lifetime pass bought on dahaesseo.com
The short version. Within 7 days of payment we refund in full, no questions asked — even if you've already used the pass. After that, we still refund if the App doesn't work as it should.
You can try every feature free for 7 days first. There's no rush to buy.
1. Where did you buy it?
- On this website or in the Windows app — this policy applies. Email us at the address below.
- In the iPhone or iPad app (App Store) — Apple handled the payment, so Apple handles the refund. Request it at reportaproblem.apple.com; we can't take part in that decision.
2. Full refunds
- Within 7 days of payment — no questions asked, even if you've started using the pass
- If you were accidentally charged more than once for the same pass — the duplicate charge, at any time
- If the App doesn't work as described, or a defect keeps you from using the pass features — within 3 months of purchase, or 30 days from when you noticed
- If you paid but never received your pass code and we couldn't provide it after you contacted us
3. After 7 days
The lifetime pass is digital content that unlocks immediately, so after 7 days we don't refund for a simple change of mind. You can try every feature free for the first 7 days before buying. Refunds for defects, duplicate charges or a missing code (section 2) are still available after 7 days.
4. How to ask
- Email us at the address below.
- Include your order number (shown after payment and in your receipt) and the date of purchase. A reason is optional. Please don't send card numbers.
- We'll process the refund through Polar within 3 business days. Depending on your bank, it may take another 5–10 business days to appear.
support@dahaesseo.com
After a refund the pass code stops working and the App returns to the free tier. Your tasks and notes are not deleted. Categories and notes beyond the free limits stay visible; only creating new ones is limited.
Polar, as merchant of record, may also issue a refund on our behalf to prevent a card dispute; in that case the pass closes the same way.
Business information
Business name: O Studio (동그라미 스튜디오) · Representative: Minkyu Kim · Business registration no. 303-29-62814 · Mail-order business report no. 2021-화성동부-0747 · Address: 108-605, 246-21 Annyeongnam-ro, Byeongjeom-gu, Hwaseong-si, Gyeonggi-do 18362, Republic of Korea · Phone: +82 70-7809-4949 · Email: support@dahaesseo.com